How to Update Emirates ID in Etisalat | Ultimate Guide

How to Update Emirates ID in Etisalat

If you are not a native of the UAE and living here just for work or business, then you need to keep your Emirates ID up-to-date to enjoy a tension-free life in the UAE. In addition, it is also compulsory to update the Emirates ID in Etisalat so that you can keep using call, SMS, and internet features of the network.

Whenever the expats renew their Emirates ID then it also becomes compulsory for them to update Emirates ID in their telecom network. Now one who is willing to update the Emirates ID in Etisalat must submit specific documents according to the requirements of the officials. Complete details related to Updating the Emirates ID in Etisalat networks are present here. Let’s take a look at it.

Methods To Update Emirates ID in Etisalat

There are three methods to Update Emirates ID in Etisalat in 2025. All these three methods are describe below in detail. Let’s take a look at each method:

  • Update via My Etisalat UAE App
  • Update through Etisalat Web Portal
  • Visit Etisalat Outlet or Payment Machines

Documents Required to Update Emirates ID in Etisalat

You need only visit the nearest Etisalat center with your Emirates ID Card. However, the document requirement may change from person to person according to their current citizen status.

Gulf Cooperation Council (GCC) Countries Citizens Documents Required

If you are from Gulf Cooperation Council (GCC) Countries and are now living in UAE then you must need to provide any of the following documents to verify your identity Update your Emirates identity in Etisalat:

  • Emirates ID Card (Original)
  • GCC national identity card (Original)
  • GCC passport (Original)

Required Documents for Determinants

All the documents required are present below:

  • Emirates ID (Original)
  • The People of Determination card (Original)

Required Documents for Government Entities

All the Government Entities need to have the following important (required) documents:

  • Emirates ID (Original)
  • Establishment decree from the government
  • Passport of your authorized representative

Business Entities Required Documents

All the business entities must have the following required documents:

  • Emirates ID (Original)
  • Original Trade License of entity
  • Passport with UAE visa page of the authorized person
1: Update Emirates ID in Etisalat through My Etisalat UAE App

The first method to Update Emirates ID in Etisalat is by using the My Etisalat UAE App. Just follow these simple steps and update your Emirates ID today according to TDRA (Telecommunications and Digital Government Regulatory Authority) guidelines.

Step 1: Download and install App the My Etisalat UAE App on your mobile. This app is available on both Google Play Store and Apple Store.

Step 2: Login to the My Etisalat UAE App by using your Username and Password. If you don’t have an account, then create one.

Step 3: Now click on the menu of the app and select profile settings. Or you can also click on account management. Below this section, you will see the Update My Emirates ID option. Click on update and proceed.

Step 4: Take a photo of your Emirates ID and upload it. Moreover, now submit all the details and image and request for the update review.

Step 5: At the end, the user will receive a confirmation SMS, enter it to continue, and wait till the officials review and update your Emirates identity in the Etisalat network.

2: Update Emirates ID in Etisalat through Etisalat Web Portal

The second method to Update Emirates ID in Etisalat is to visit the Etisalat Web Portal and update the ID. Let’s see how it is done:

Step 1: Visit the Etisalat Web Portal and click on the login (My Account) button. Login to your account (if you don’t have an account then create one).

Step 2: Go to My Account / My Profile and access your profile/account settings. And change your Emirates ID information.

Step 3: Verify your identity after the update by giving your date of birth and other information. In addition, upload the Emirates ID picture there. Finally, submit the update request.

Step 4: Once your Emirates ID changes successfully then you need to take a look at the new ID to verify whether it is accurate or has any issue.

3: Update Emirates ID in Etisalat from Outlet or Machine

You can visit the Etisalat Outlet or the place where the Etisalat machine is present. Provide your details (Emirati information) and enter the updated details. Proceed and update your details in a few clicks. In addition; it is the easiest method to update the Emirates identity in Etisalat.

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Conclusion

It is possible to update the Emirates ID in Etisalat or in any other network by following a few easy steps. In 2025, everyone can perform these steps and update the identity in the Etisalat network. If you want to get further details about the update of ID, then contact Etisalat officials using the helpline number 101 or 8005800.