How To Block Lost / Stolen Mobile Phone with IMEI Number in Pakistan. PTA allow you to block your phone that is lost in any incident from you. It is very simple, and we have describe here a step-by-step guide that was make public by Pakistan Telecommunication Authority.
In Pakistan, the snatching of mobile has become a common trend. That’s why, PTA has introduce a new technology that will enable the users to block their lost/stolen/snatched mobile phones using the IMEI number of that phone.
Hence, we suggest our dear visitors always keep their mobile phone IMEI number noted on a piece of paper. Or write it on any safe place so that in the future this IMEI number may help you.
Block Lost / Stolen Mobile Phone
Is your mobile phone lost, and you want to block it so that no one can use it illegally against you? If yes! Then here we have mention a proper guide that can give you the authority to report & block your lost phone in Pakistan.
Official telecom authorities of Pakistan have made it clear that you have to fill out a form and request the PTA to block the specific IMEI. Let’s see how it works.
Complaint Management System
Follow the steps that are given below and provide your basic details according to mention pattern to block your lost / stolen mobile through the PTA Complaint System.
Visit https://complaint.pta.gov.pk/RegisterComplaint.aspx
There are 2 complaint forms and you have to fill both. 1st of all, provide your Full Name:
Enter your CNIC (ID Card) Number
Provide your contact number (that is always reachable)
Provide your Email Address
Select your city (where you live)
Type your postal address
Now start filling complaint no 2 form and select Stolen Mobile Handset / IMEI Related Complaint
Now select “blocking” in the request nature type (in case you want to unblock your mobile, select unblocking)
Describe your complaint in your own words in the “complaint summary” section
Provide your mobile IMEI number according to its slot 1, 2, 3, and 4 respectively
Now enter the Last Number in Handset (Slot 1) and in other slots 2, 3, and 4
Enter the company/brand name of your mobile
Enter the model of your mobile
Provide the color name of your lost/stolen mobile
Select the reason for blocking (Snatched, Stolen, or Missing)
Enter the incident date when you lost your mobile
Select the option Yes or No (to inform the police)
Generate OPT and enter the code you receive
At the end, mark the terms & conditions section and click on the “Register Complaint” button
Your complaint is successfully summited and in a few hours the process will take place and your stolen/lost mobile phone will automatically block from PTA. And no one will be able to use mobile, furthermore.
Check Complaint Status
You can check the status of your lost / stolen mobile contain through the link to check the complaint status. Follow these steps and enter your Complaint Reference Number to check the status of your complaint:
Visit https://complaint.pta.gov.pk/Status_Complaint.aspx
Enter your complaint reference number and click on the “submit” button
See: How to Use SIM in Non-PTA
Block & Unblock Terms & Conditions
PTA has clearly mention all terms and conditions to block and unblock a mobile from the official portal. Here we have mention the Urdu description through this picture to understand these terms and conditions.
That’s it, it was easy, and you can block and unblock lost/stolen / missing mobiles in Pakistan while sitting from home. The online technology and great steps taken by the PTA have made it possible for all of us.