Many prepaid users are complaining that My Zong App Not Working on there mobile these days. Possible causes and solutions of this error are present here on this page. Hence, stay connected with us if you sincerely want to reactivate your Zong App working.
When prepaid users try to open this app, it automatically stops working and shut down. That’s why, many prepaid users are getting worry. But you don’t need to worry because here on this page we have discuss all those possible reasons that can cause errors in Zong App. In addition, we also discuss their solution in easy words.
After few days and short intervals, the Zong officials update their “My Zong App” through Google Play Store. Hence, officials try to solve all bugs, errors and possible reasons that are causing any type of trouble to users. This time, Zong has also update the app on play store. Hence, update your current version to latest one as soon as possible.
My Zong App Not Working
It is true that My Zong App is Not Working because this same error is currently faced by millions of prepaid Zong users. This error may be in the current version of Zong App. That’s why, we will recommend you to completely uninstall the old app. And download & install the new one from play store to experience non-stop telecom service.
You can also update the current older version of app online through play store. This method will definitely solve this issue. If still this issue remain, then you need to delete the cache of this app in your mobile (Android) settings. Deleting App cache will also resolve this issue. However, I will recommend uninstalling it and install it again to get the best experience.
List of Possible Reasons
- Old App
- App Cache
- App Corrupt File
- Slow Overloaded Mobile
- Temporary Loading Issue
- Unsupported Internet Connection
These may be the reasons that are causing your Zong App not to work properly. Let’s see these details of these errors and their possible solutions at the end of this article.
See: Zong Network Problem
Many times, app version can’t work with the operating system of specific devices (mobiles). That’s why, we recommend you to update the Zong App or if the updated version isn’t working then download & install any older version from internet. This solution will solve your issue.
Delete the cache of Zong App by pressing it for a long time and click on “clear cache” option. You can also go to settings of your mobile > apps cache and select this app to delete its cache. Now try to open this app. This method should start working of this APK.
App Corrupt File
Maybe your mobile operating system has start corrupting files of installed apps. Hence, Zong App Corrupt File may also stop it’s working. One and only possible method to resolve this issue is to uninstall the old app and re-install the new one.
Slow Overloaded Mobile
How many apps do your mobile have installed? Many times due to installation of numerous apps in the mobile makes its operating system go down. As a result, apps installed in the mobile don’t open or if open they don’t work properly. We will suggest you to uninstall all those extra apps (games, browsers, VPNs, cameras and other APKs) that are making your mobile slow.
Temporary Loading Issue
Due to service maintenance, this issue may also be temporary. Hence, we suggest you to wait few hours and see what happened after few hours. Such errors mainly cause due to Temporary Loading Issue.
Unsupported Internet Connection
Do you have a secure internet connect? Because My Zong App Not Work if you don’t have a secure internet connection. Change your net connection to mobile data or Wi-Fi and see the magic.